Store Policies

Shipping:
Most orders ship next business day, unless the listing shows that we are traveling.
All coins shipments are insured.

US Shipping

  • Standard Shipping for US orders $100-$1000 USPS Priority. Delivery time is 2-5 days.
  • Standard Shipping for US orders over $1000 is Fedex 3-day Air
  • Expedited Shipping in US is Fedex next-day or Express Mail.
  • Signature is required upon delivery.
  • Standard Shipping for PO Box addresses, items over $1000 will ship Registered First Class.

International Shipping

Please contact us to arrange shipping method. Shipping regulations, taxes and duties vary by country.

UK and Germany
    • Standard Shipping to UK and Germany for orders less than $800 USPS Priority Mail International Envelope. Delivery time is 5-10 business days.
    • Standard Shipping to UK and Germany for orders $800-2500 is Fedex International Priority Envelope. Delivery time is 3-5 business days
    • Registered Mail shipping is available upon request, or may be used if Fedex shipping is not most effective. Registered Mail delivery time to UK and Germany is variable and may take as long as 2-4 weeks.
    • UK and Germany shipments of Gold Pandas are declared as VAT Exempt .999 investment gold
    • Maximum value per international package is US$2500.

Sales Tax:

California Residents: CA Sales Tax is charged on orders less than $1500 that ship to a California address. Combined gold and silver orders over $1500 are exempt from CA sales tax. Adjustments will be made on the final combined invoice. Spend over $1500 and save!

Return Policy:

  • Coins may be returned within 7 days for a full refund of the purchase price.
  • All returns must be undamaged and in the original plastic PCGS or NGC holder or mint packaging.
  • You will be credited via Paypal refund or check after returned item has been received.
  • Items must be shipped via a secure method such as Regsitered Mail, Priority Insured, Express Mail, or Fedex.
  • Please contact us via email at sales@rarepandacoins.com or call 888 868-9979 to arrange a return.

Accepted Payment:

We accept Paypal, check, money order, Bitcoin, and bank wire. Credit cards are accepted from established customers only, and must be processed by phone.

A discount of 1.5% will be given at check-out for Check and Bank Wire payments.

Make Checks payable to:

Rare Panda Coins
PO Box 2603
Menlo Park, CA 94026

Bank Wire Instructions:

If you wish to pay by bank wire, select the pay by check option and send us an email at sales@rarepandacoins.com. We will send payment instructions.

Contact Us:
sales@rarepandacoins.com
888-868-9979